Companies allowed more harmful content on user’s feeds, knowing their algorithms ran on outrage, BBC hears.
The volume of cases they were assessing was too difficult to keep on top of to keep users safe, which left teenagers and children especially at risk, he added. Cuts and the reorganisation of some moderation teams - where some roles are being replaced by AI technology - have, in his view, limited the ability to deal effectively with this kind of content within the company.
— Source: BBC News (https://www.bbc.com/news/articles/cqj9kgxqjwjo)
